Privacy Policy

Introduction
We, Commerce Universal, a company organized and existing under the laws of the United Arab Emirates (“UAE”), with our registered at Hong Kong our affiliates ("us", "we", "our") respect the privacy of all our users and are committed to protecting personal data collected through www.brandedwallclocks.com, its affiliate websites, and associated mobile applications. All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.

This Privacy Policy (“Privacy Policy”) sets out the basis on which we collect and use any of your personal data, either collected directly from you or from other sources in connection with your access to and use of the Platforms or any services provided by us — including newsletters and any social media functions on the Platforms (collectively, the “Services”).

We understand the importance you place on your personal data and are committed to protecting and respecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your personal data. By using the Platforms and Services, you agree to the collection and handling of your personal data in accordance with this Privacy Policy.

References to "user", "you" or "your" refer to you as an individual or legal entity, as the case may be.
The Platforms may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices/statements. When you leave our Platforms, we encourage you to read the privacy notice of every website you visit.

1. We Do Not Collect Children’s Data
Our Platforms are not intended for anyone who has not attained the age of majority as per the applicable laws of their jurisdiction. However, it is not possible for us to prevent certain users, including minors, from misrepresenting their age to access the Platforms. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately as described in Clause 12 of this Privacy Policy.

2. What Personal Data Do We Collect From and/or About You?
We collect your Personal Data to provide and improve our Platforms and Services. Personal Data refers to information that can identify you as an individual. It does not include anonymized data. Categories of Personal Data we collect include:

• Identity Data – e.g., name, username, gender, nationality, date of birth

• Contact Data – e.g., address, email address, phone number

• Transaction Data – e.g., payment details, purchase history

• Technical Data – e.g., IP address, device type, browser information, cookies

• Profile Data – e.g., account preferences, feedback, survey responses

• Purchase Data – e.g., order history, redemption information, fulfillment details

• Browser Data – e.g., interactions with our website and services

• Marketing & Communications Data – e.g., marketing preferences, communication settings

We also collect Aggregated Data, which is statistical information that cannot be used to identify you.

3. How Do We Collect Personal Data About You?
We collect data:

• Directly – when you register, make a purchase, participate in promotions, submit feedback, or contact us.

• Indirectly – through friends/family placing orders on your behalf, vendors, logistics providers, payment processors, or marketing partners.

• Automatically – via cookies, log files, and analytics tools that collect browsing data.
   

4. Why Do We Collect Your Personal Data?
We use your data to:

• Process and deliver your orders

• Personalize your shopping experience

• Improve our website, services, and offers

• Communicate with you about orders, offers, and updates

• Comply with legal obligations

• Prevent and detect fraud
   

5. How We Use Your Personal Data
We process your data based on:

• Contractual necessity – to fulfill your orders

• Legal compliance – to meet UAE regulatory requirements

• Legitimate interest – to improve services and prevent fraud

• Marketing consent – to send offers and promotions (you can opt out anytime)
   

6. Who Do We Share Your Personal Data With?
We may share your data with:

• Logistics and delivery partners

• Payment processors

• Marketing service providers

• IT support and hosting providers

We do not sell your personal data. All third parties are contractually bound to use your data only as instructed by us.

7. How We Store and Protect Your Personal Data
Your data may be stored within or outside the UAE, in compliance with applicable laws. We retain it only as long as necessary for business or legal purposes. Data is secured with encryption, access controls, and industry-standard security measures.

8. Your Rights
You have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion (where legally possible)

• Withdraw marketing consent

• Request a copy of your data
   

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the new effective date. Continued use of our Platforms constitutes acceptance of the updated policy.

10. Contact Us
If you have questions or concerns about your personal data, please contact:
info@brandedwallclocks.com